Leo Supply Inc Return Policy

At Leo Supply Inc, we strive to provide our customers with top-quality Outboard Motors, Helicopter Parts, and excellent service. We understand that sometimes circumstances may require the return of a purchased item. To ensure a smooth and transparent return process, we have outlined our return policy below:

1. Eligibility for Returns

• Returns are accepted within 90 days from the date of purchase.
• Items must be unused and undamaged to qualify for a return.

2. Initiating a Return

• To start a return, please contact our customer service team at [email protected].
• Provide your order number, reason for the return, and any relevant details.

3. Return Authorization

• Once your return request is approved, you will receive a Return Authorization (RA) number.
• Clearly mark the RA number on the outside of the package before shipping.

4. Shipping the Return

• Return shipping is FREE.
• We recommend using a trackable shipping method to ensure safe delivery.

5. Inspection and Processing

• Once we receive the returned item, our team will inspect it to ensure it meets our return policy.
• Refunds or replacements will be processed within 14 days of receiving the return.

6. Refund or Replacement

• If your return is approved, you can choose either a refund or a replacement.
• Refunds will be issued to the original method of payment.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately for assistance.

8. Contact Information

For any questions or concerns regarding our return policy, reach out to our customer service team at [email protected].

Thank you for choosing Leo Supply Inc for your outboard motors and helicopter parts needs. We appreciate your trust in our products and are committed to providing a positive shopping experience.

If you have any questions, please send us an email!